Privacy Policy

Welcome to Fluxalove ("we," "our," or "us"), operated by Murifex Technologies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Fluxalove mobile app (Android and iOS) and our website at fluxa.love (collectively, the "Service").

By using Fluxalove, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns, please contact us at privacy@fluxalove.com.

Effective Date: September 3, 2026

2.1 Information You Provide

• Account Information: Name, email, phone number, date of birth, gender, and photos you upload
• Profile Information: Bio, interests, occupation, education, height, religion, lifestyle answers (e.g. smoking, drinking, pets, exercise), relationship type, and what you're looking for
• Identity Verification: Front-facing and side selfie photos you submit to get the "Verified" badge. These are reviewed automatically and, in some cases, by a member of our team - we do not require or collect a government ID for verification
• Messages & Media: The content of messages, photos, and videos you send to matches through in-app chat
• Stories: Photos or videos you post as a Story, and who has viewed them
• Purchases: When you buy a feature (like unlocking a direct message before matching), the purchase is handled entirely by Google Play Billing. We receive confirmation that a valid purchase was made so we can unlock the feature - we never see or store your card number or Google account payment details
• Communications: Messages you send to our support team

2.2 Information Automatically Collected

• Device Information: IP address, device model, operating system, and app version
• Push Notification Token: A Firebase Cloud Messaging (FCM) token tied to your device, used to deliver notifications for new likes, matches, and messages
• Usage Data: App features used, likes, passes, matches, and general activity within the Service
• Location Data: Your device's GPS location (with your permission), used to show you nearby matches and calculate distance. If you use Travel Mode, we also store the location you've chosen to browse from
• Cookies (website only): The Fluxalove website (fluxa.love) uses cookies as described in our Cookie Policy. The mobile app does not use browser cookies

2.3 Information We Do Not Collect or Store

• Quick sign-in password: If you enable fingerprint/face/PIN sign-in, your account password is encrypted and stored only on your own device (using Android Keystore or iOS Keychain). It is never sent to or stored on our servers
• Payment card details: All purchases go through Google Play Billing - we never receive or store your card number
• Government ID: Our verification process uses selfie photos only, never an ID document

We use your information for the following purposes:

• Provide and maintain our Service: Create and manage your account, show you potential matches, and enable real-time messaging
• Personalize suggested messages: When you use a "Message Template" to start or continue a chat, we may fill it in with a match's first name, city, an interest, or occupation they've listed on their own profile, so the suggested message reads naturally. This is only ever information that match has already made visible to you on their profile
• Safety and security: Review verification selfies, detect and prevent fraud or abuse, act on blocks and reports, and enforce our Community Guidelines
• Notifications: Send push notifications for new likes, matches, and messages using your device's FCM token
• Process purchases: Confirm Google Play purchases (like Boosts or unlocking a direct message) so the corresponding feature is activated on your account
• Communicate with you: Send account and security-related emails, and respond to your support requests
• Legal compliance: Fulfill legal obligations, respond to lawful requests, and enforce our Terms of Service
• Improve the Service: Understand how features are used so we can fix bugs and build better ones

We do not use your data for automated decision-making that significantly affects you without the ability to have it reviewed.

We may share your information in the following situations:

• With other users: The profile details you choose to add are visible to other users as part of the Service, including inside personalized message templates (see Section 3)
• Google Play: To process purchases (Google Play Billing) and confirm them on our servers (Google Play Developer API)
• Google Firebase: To deliver push notifications (Firebase Cloud Messaging) for likes, matches, and messages
• Advertising partners: If you choose to watch a rewarded ad (for example, to unlock an extra Boost or a premium message template), Google AdMob and its ad network partners may process device and advertising identifiers under their own privacy policies
• Hosting provider: Our infrastructure provider stores and processes data on our behalf, under contract, solely to run the Service
• Legal requirements: When required by law, court order, or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or asset sale
• With your consent: When you explicitly agree to share information with third parties

We NEVER sell your personal information to third parties.

We implement the following measures to protect your data:

• SSL/TLS encryption for data in transit between the app and our servers
• Your account password is hashed and never stored or logged in plain text
• If you use fingerprint/face/PIN quick sign-in, your password is additionally encrypted and kept only on your own device (Android Keystore / iOS Keychain) - never on our servers
• Restricted, need-to-basis access to user data by our team
• Session tokens automatically expire and can be revoked by logging out

While we work hard to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our safeguards as Fluxalove grows.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing (e.g., marketing)
• Withdraw consent: Anytime, without affecting lawfulness of prior processing

This section covers our website at fluxa.love. The Fluxalove mobile app does not use browser cookies - it stores your session using secure on-device storage instead, described in Section 2.

On our website, we use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how visitors use our website

Types of cookies we use:

• Essential: Required for basic functionality
• Analytics: Google Analytics, to help us understand website traffic
• Functional: Remember your settings

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Our Service is restricted to users aged 18 and older. We do not knowingly collect information from anyone under 18. If you believe a child has provided us with personal data, please contact us immediately at privacy@fluxalove.com, and we will take steps to delete such information.

We use age verification measures during registration and have zero tolerance for underage users.

Your information may be transferred to, and processed in, a country other than the one you live in as part of running the Service and its hosting infrastructure.

Where we transfer personal data out of the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards recognized under applicable law, such as Standard Contractual Clauses approved by the European Commission.

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Email notification (if you have an account)
• Prominent notice on our website/app
• Updating the "Last Updated" date

We encourage you to review this policy periodically. Continued use of Fluxalove after changes constitutes acceptance.

If you have questions about this Privacy Policy or our data practices: